Last updated: September 10, 2026
Lifelinesmall ships to customers in the contiguous United States. We do not ship to Alaska, Hawaii, U.S. territories, or international addresses. Orders must be placed with a deliverable address inside the contiguous United States.
Orders placed before 2:00 PM Central Time on a business day enter processing on that business day. Orders placed after 2:00 PM CT, on a weekend, or on a federal holiday enter processing on the next business day. We do not process or ship orders on weekends or federal holidays.
Delivery Timeline
| Item | Details |
|---|---|
| Shipping area | Contiguous United States only |
| Order cutoff | 2:00 PM CT on business days |
| Processing time | 1–2 business days |
| Carrier transit time | 3–5 business days |
| Total delivery time | 4–7 business days |
| Shipping cost | Free |
| Carriers | USPS, UPS, FedEx, or DHL, depending on the order |
| Weekend processing | Not available |
| Federal holiday processing | Not available |
Total delivery time equals processing time plus carrier transit time. Processing takes 1–2 business days. Carrier transit takes 3–5 business days. The combined total is 4–7 business days after processing begins. Business days do not include Saturdays, Sundays, or federal holidays.
Tracking and Delivery
After your order ships, we send a shipment confirmation email to the email address provided at checkout. That email includes the carrier name and tracking number. Tracking information can take up to 24 hours to appear in the carrier’s system.
If tracking shows no movement for 7 business days, contact us at info@lifelinesmall.my with your order number. We will open a carrier trace with the shipping carrier.
If tracking shows the package as delivered but you did not receive it, contact us within 7 calendar days of the delivery scan. We will open a claim with the carrier. Please check the delivery address, nearby entrances, and with neighbors before contacting us.
Address Accuracy
Please confirm your shipping address before placing an order. If you notice an incorrect address, email info@lifelinesmall.my immediately. If the order has not shipped, we can correct the address. If the order has shipped, the carrier cannot always change the address. In that case, the order can be returned under our Return & Refund Policy after delivery.
Delays Outside Our Control
Weather events, carrier disruptions, and incorrect addresses can delay delivery. If a delay happens, we provide the tracking status we receive from the carrier. We do not promise delivery dates beyond the 4–7 business day estimate shown above.
If you have questions about shipping, contact:
Lifelinesmall
2837 S Grundy Quarles Hwy, Gainesboro, TN 38562, United States
Email: info@lifelinesmall.my
Phone: +1 931-214-3719
Hours: Monday–Friday, 9:00 AM–6:00 PM CT